Intermediate
60 mins
Teacher/Student led
+55 XP

Clarifying: Choosing and Defining a Real-life Community Issue

Groups select a community issue from earlier investigations, create empathy maps to explore its impacts on people, and write a precise problem-definition statement to guide their design-thinking collaborative task.

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    1 - Getting Started ~5 mins

    Illustration for Getting StartedToday you participate in the first stage of design thinking: clarifying. Your group already has Community Issue Investigation documents from earlier in this strand. Now you choose one issue together, map who is really affected, and write a problem-definition statement sharp enough to guide the next five lessons.

    The collaborative task begins here. A vague issue wastes every hour that follows. A clear one does not.

    2 - Key Terms ~5 mins

    Three terms you will use for the rest of the collaborative task. Read them once before you open the worked example.

    TermWhat it means for youReal example
    Problem definitionA short statement of the real problem, written from the people affected, not as a ready-made solution. This is the sentence your group will bank today and return to every time you ideate, develop or plan.Teenagers need a free supervised place after school because paid options and empty streets leave them nowhere safe.
    Empathy mapFour quick notes on what a person says, thinks, does and feels about the issue. It stops your group solving a problem that only exists in your own heads.An older neighbour without a car: misses the market, avoids night trips, feels cut off from the town centre.
    Collaborative taskYour small group's design-thinking response to one real community issue across the next lessons, later reflected on for ALT 3. Today's definition is the spine of that task. Every member saves the same statement.Our group of four will clarify, ideate and plan a response to one local issue, then reflect on the skills we used for ALT 3.

    3 - Define Your Group's Issue ~35 mins

    First, study Aoife's group's problem-definition statement on the board. Walk the annotations with your teacher so you can see what makes a definition usable: a named user, a real need, and an insight grounded in evidence, not a solution dressed up as a problem.

    Then your group does the clarifying work itself.

    1. Share (about 7 minutes). Each member reads out the community issue they investigated earlier. Note who is impacted and how. Do not argue solutions yet.
    2. Choose (about 5 minutes). Agree one issue to take forward. Decide by the end of these five minutes; if you are still tied, your teacher picks from your top two. Discard the others on purpose: write one sentence each on why they did not win (too broad, nobody in the room has real contact with the people affected, already being well handled locally, or not something a student group could credibly propose on).
    3. Empathy map (about 8 minutes). For your chosen issue, pick two people or groups affected. For each, jot four lines: what they might say, think, do and feel. Use anything concrete from your investigations. Guess less; evidence more.
    4. Write and bank (about 10 minutes; non-negotiable). Draft one problem-definition statement in this shape: [Who] need(s) [what] because [insight from your map or investigation]. Keep it under 40 words. It must name people, not abstract causes, and it must not smuggle in your favourite solution. Do not let earlier talk eat this block: the banked definition is the artefact that must leave the room with you.

    Each member creates (or opens) Collaborative Task Problem Definition in the Strand 2.1 folder if it is not there yet. Save the same three sections:

    • Problem-definition statement (shared wording, under 40 words)
    • Empathy maps (both maps: four lines per person under say / think / do / feel; type them in or paste a clear photo of the page)
    • Discard paragraph (what the group considered and left behind, and why; this is not optional)

    That document goes into your Digital Portfolio under Strand 2.1. The shared statement is the problem spine your group will return to in later lessons and reflect on for ALT 3.

    Problem definition: Aoife's group, after-school space in their town

    4 - Think About It ~10 mins

    Talk these through with your group before you pack up. Add anything useful to the discard paragraph in your Collaborative Task Problem Definition document if a point was missing.

    • Which discarded issue was hardest to let go of, and what would have had to be true for your group to keep it instead?
    • If someone outside this room read only your problem-definition statement, could they tell who is affected and why it matters, without you explaining it?

    5 - What You Covered ~5 mins

    Today you started the collaborative task in the clarifying stage of design thinking.

    • You studied what makes a problem-definition statement usable: named people, a real need, and an evidence-based insight.
    • Your group chose one community issue from your investigations and mapped who is impacted using empathy maps.
    • You banked a shared problem-definition statement, both empathy maps, and a short paragraph on what you considered and discarded in Collaborative Task Problem Definition (Strand 2.1, Digital Portfolio).
    • Next lessons move into ideating responses to this same definition, so keep the wording tight and shared.
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